This care delivery model offers patients highly personalized, comprehensive medical care. Concierge Care is a hospitality-based approach to healthcare that allows physicians to build solid doctor-patient relationships. Appointments are longer than the usual doctor visit allowing medical staff to devote more time and energy to each patient.

Unlike traditional doctors’ offices, concierge medicine gives patients 24-hour access to their practitioner, same-day appointments and minimal wait times. This individualized, boutique-style of healthcare also maintains open communication with each patient’s specialists and other medical professionals in order to create the most comprehensive medical care plan.

Primary Care Doctor in Palm Beach County

Jana McKenzie, MD is a board-certified internist and owner of Coastal Concierge Internal Medicine in West Palm Beach. After years of seeing patients for only minutes in high-turnover offices, Dr. McKenzie decided to move away from medical care that was fragmented and impersonal. She is passionate about the care her patients receive and knew a major change had to occur in order for her to truly connect with patients and develop a trusting relationship.

Opening her own concierge care office allows Dr. McKenzie and her team to give patients the one-on-one personal attention they deserve. Extended appointment times allow patients to freely express all their medical concerns and have an opportunity to truly be heard.  For some patients, it’s the first time in years that they’ve felt understood. As a patient’s advocate, Dr. McKenzie is involved in the coordination of healthcare decisions while keeping the patient’s best interests in mind. This holistic approach creates a true partnership between Dr. McKenzie, her patients, and their specialists, including out-of-state physicians.

Our Coastal Concierge Internal Medicine Team

Maria Fernanda Vergara, CPPM, Office Manager


Medical Services in West Palm Beach

Coastal Concierge Internal Medicine is conveniently located on the Good Samaritan Medical Center campus in the Victor Farris Medical Building. Patients who  choose a membership-based practice receive patient-centric medical care which dramatically improves the doctor-patient relationship. Dr. McKenzie offers a limited number of memberships in order to spend ample time with each person as well as have the time to research, diagnose and coordinate each patient’s customized care.

If you are looking for a concierge primary care physician in Palm Beach County who treats your body as a whole and is available whenever you need care, please contact our office to begin your health and wellness journey with Coastal Concierge and Dr. McKenzie.